's Support Team - Always Available to Help!

Knowledge Center


The Support  team is available 24/7 to answer questions about your genetic data, the DNA App Store, your app orders and more

We're here to help!'s online support system allows you to submit a Support Request and read the response directly from your account. 

The Support Team provides assistance with questions, comments, feedback and requests. Support Requests are usually answered the same day they are submitted.

To submit a Support Request, click on the help icon Help icon in the header or the 'Support' button in the footer of every page.

Or you can just click here: Support